Confirmed Service Customer
My problem still seems to be there. Not fixed and now have to make another appointment to bring back in.
Amy C.
SHOREWOOD,
IL

Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director, Mike Hayes at 815-773-2156 to discuss your concerns, as your satisfaction is of utmost importance to us.
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