14 Reviews Found
Confirmed Service Customer
I am always impressed with the warm welcome I receive at hawk
Lorenzo O.
MINOOKA
![2022 Chevrolet Equinox 2GNAXXEV5N6156103](https://inv.assets.ansira.net/evox/color_0640_032/50177/50177_cc0640_032_G1W.jpg)
Business Response
Lorenzo, thank you so much for your positive comments about Hawk Chevrolet of Joliet! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.
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Confirmed Service Customer
Staff is very helpful, but 2.5 hours for an oil change and tire rotation is unacceptable. Jiffy Lube does this maintenance on my Jeep and it takes 30 minutes.
Charles B.
SHOREWOOD
![2017 Chevrolet Malibu 1G1ZE5ST3HF271391](https://inv.assets.ansira.net/evox/color_0640_032/11308/11308_cc0640_032_G1F.jpg)
Business Response
Charles, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (815) 600-7621 to discuss your concerns, as your satisfaction is of utmost importance to us. Sincerely, Kelvin Nunez Service Manager
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Confirmed Service Customer
I have always serviced both my Chevys here after buying them both new from this dealership. Though the service representative personnel seem to change each time I come in the level of service provided remains satisfactory.
Mary L.
MINOOKA
![2016 Chevrolet Colorado 1GCGTDE32G1356793](https://inv.assets.ansira.net/evox/color_0640_032/10616/10616_cc0640_032_9V5.jpg)
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon! Sincerely, Kelvin Nunez Service Manager
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Confirmed Service Customer
Got signed in immediately, offered coffee and asked to wait in luonge. The service completed in about an hour. CALLED TO SERVICE AND PAIS MY BILL AND WAS SURPRISED TO SEE MY CAR HAD BEEN WASHED. All in all a pleasent experience.
Richard A.
JOLIET
![2015 Chevrolet Equinox 1GNALDEK3FZ105043](https://inv.assets.ansira.net/evox/color_0640_032/10055/10055_cc0640_032_G1M.jpg)
Business Response
Richard, thank you so much for your positive comments about Hawk Chevrolet of Joliet! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
The service people were very friendly as always.My auto was eguipped with a new battry and returned back to me in a short time.
Jerry A.
JOLIET
![2018 Chevrolet Equinox 2GNAXHEV3J6154432](https://inv.assets.ansira.net/evox/color_0640_032/11999/11999_cc0640_032_G1W.jpg)
Business Response
Jerry, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
as always the service was great and very caring
Bobbie G.
NAPERVILLE
![2019 Chevrolet Tahoe 1GNSKBKC4KR216848](https://inv.assets.ansira.net/evox/color_0640_032/12959/12959_cc0640_032_41U.jpg)
Business Response
Bobbie, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
everybody treated me very well, I was informed about observations made by the techs that worked on the car. You have a good professional department.
Stephen B.
JOLIET
![2020 Chevrolet Malibu 1G1ZD5ST0LF020842](https://inv.assets.ansira.net/evox/color_0640_032/13812/13812_cc0640_032_G1W.jpg)
Business Response
Stephen, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Just came in for an oil change and engine cleaning. The service rep was very friendly.
Lynette W.
JOLIET
![2018 Chevrolet Traverse 1GNEVGKWXJJ228706](https://inv.assets.ansira.net/evox/color_0640_032/12193/12193_cc0640_032_G1W.jpg)
Business Response
Lynette, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
As always Hawk Service Rep.are pros Thank H. Ortiz
Lorenzo O.
MINOOKA
![2022 Chevrolet Equinox 2GNAXXEV5N6156103](https://inv.assets.ansira.net/evox/color_0640_032/50177/50177_cc0640_032_G1W.jpg)
Business Response
Lorenzo, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
It was amazing. A experience was good. Glad to have my vehicle serviced!
Issac P.
JOLIET
![2022 Chevrolet Malibu 1G1ZB5ST4NF215853](https://inv.assets.sincrod.com/evox/color_0640_032/50036/50036_cc0640_032_G5D.jpg)
Business Response
Issac, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!
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![2019 Chevrolet Tahoe 1GNSKBKC1KR126976](https://inv.assets.sincrod.com/evox/color_0640_032/12959/12959_cc0640_032_41U.jpg)
Business Response
Ray, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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![2023 Chevrolet Blazer 3GNKBCR47PS211765](https://inv.assets.sincrod.com/evox/color_0640_032/51423/51423_cc0640_032_G1W.jpg)
Business Response
Thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Nothing wrong with the service but the wait was way too long. I booked an early appointment (7:45am) so they wouldn't be backed up by then. I arrived a few minutes early for a oil change, tire rotation and multi-point inspection. Never have I ever waited one hour and 45 minutes for that to be done. Might not be coming back!
Kim W.
SHOREWOOD
![2020 Chevrolet Equinox 2GNAXHEV5L6228470](https://inv.assets.sincrod.com/evox/color_0640_032/13758/13758_cc0640_032_G1W.jpg)
Business Response
Kim, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director, Bill Webb at 815-773-2156 to discuss your concerns, as your satisfaction is of utmost importance to us.
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![2013 Chevrolet Equinox 2GNALDEK2D1243999](https://inv.assets.sincrod.com/evox/color_0640_032/8280/8280_cc0640_032_GAN.jpg)
Business Response
Dale, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!