Confirmed Service Customer
Nothing wrong with the service but the wait was way too long. I booked an early appointment (7:45am) so they wouldn't be backed up by then. I arrived a few minutes early for a oil change, tire rotation and multi-point inspection. Never have I ever waited one hour and 45 minutes for that to be done. Might not be coming back!
Kim W.
SHOREWOOD,
IL
Business Response
Kim, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director, Bill Webb at 815-773-2156 to discuss your concerns, as your satisfaction is of utmost importance to us.
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