Reviews

Melanie Hurt was exceptional! She's funny, knowledgeable, and efficient! Oh that there were more Melanie's in the dealership world which unfortunately is filled with mostly men. I recommend her to run the joint someday, this gal knows her cars, engines and components.

Ivan was very patient with me and respected me wanting to take my time. He really tried his best to get me the best trade in value and I appreciate that he tried so hard even on his last two days working there! Pierce took over and made everything simple. He was very straightforward and made everything go smooth. He showed me the vehicle once more, helped me get the app set up and answered any questions I had! Once we were in the office, the finance manager had everything ready for us to just sign. The whole signing process took about 5 minutes. It was just a long wait in the lobby. I'm very happy with the vehicle and the rate. I appreciate everyone who was a part of this process.

My experience with Hawk Chevrolet of Joliet was truly first-class from start to finish. I had the pleasure of working closely with Dwayne Greene, and he was extremely patient, professional, and thorough throughout the entire process. He took the time to answer all of my questions, explain every detail, and never made me feel pressured while making such an important decision. Dwayne was committed to helping me find the right vehicle for my family’s needs and made sure I understood all of my options before moving forward. His communication, honesty, and customer service were exceptional. He went above and beyond to ensure the experience was smooth, stress-free, and enjoyable. Purchasing a vehicle can often be overwhelming, but Dwayne’s knowledge, professionalism, and genuine care made the process easy and comfortable. I am extremely grateful for his assistance and would highly recommend Dwayne Greene and the team at Hawk Chevrolet of Joliet to anyone looking for a vehicle and a dealership that truly values its customers. Thank you again for making this such a positive experience for my family and me.

Everything went as expected

Didn't have any any issues with bringing in the suv and was given a loaner while mine was being work on also was given up to date on how the repair was going. Great Job Hawk!

love the knowledge

Melanie your service person was awesome

It was good this time.

Service, agent, timing everything was to my satisfaction. The video of my car to show work done was a nice touch.

When I enter the service area I had to wait , which is not a problem. The young lady was helping another and very distracted… I believe polite I will be with you in a moment would of been nice to hear… 2 other ladies were talking in the back area