599 Reviews Found
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again soon!
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Confirmed Service Customer
Justin my service rep was AWESOME! We were our prior to the time. They even washed the truck for me, as we had just returned from Colorado, and we had ash all over the truck, due to being very close to the fires there. Nester, who sold us the truck, was the person who offered to have the truck washed.
Charles R.
PLAINFIELD
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Chevrolet Of Joliet. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Sales Customer
This dealership was a one-stop shop for me. No hassles, no guessing games...pure teamwork only. When my salesman, Nestor, told me the dealership is there to sell cars, I, now, believe him. I went in for a specific year, make, and model of named vehicle and left with that same year vehicle of choice. ����
Shonia W.
NAPERVILLE
Business Response
Hi, congratulations on your new vehicle! We're pleased to know our team was able to really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to assist. Have a great day!
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Confirmed Service Customer
My scheduled appointment was honored, prior experiences always delayed.
Donna K.
SHOREWOOD
Business Response
Hi, thank you so much for the positive review! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Wow, we're glad you had such a wonderful experience with us! We look forward to your next visit! Take care!
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Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for leaving us this response!
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Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Chevrolet Of Joliet. Thank you, and have a fantastic day!
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Business Response
Hi, we really appreciate your review! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
The lady that sold me the car was very helpful. i think she did a great job. I got the car. She was very knowledgeable.
Sarita Y.
DWIGHT
Business Response
Hi there! We're so happy we were able to help you out! Thank you again for leaving us this response!
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Business Response
We want all our clients to have a comfortable and stress-free experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Chad was great! Took a very long time due to the fact that there was only one finance person there. Still waiting for a call to fix a fee knicks in the hood.
Donna L.
SHOREWOOD
Business Response
Hi there, we are very happy to have provided you with such a positive experience. Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit. Safe travels!
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Confirmed Service Customer
Great Angus Chu was very polite and helpful. Walked us thru everything and kept us updated.
Dawn K.
CREST HILL
Business Response
Hi there, we are very happy to have provided you with such a positive experience. Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit. Safe travels!
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Confirmed Service Customer
Called for appointment and got in same day. The service was great and got a discount on the oil change. Very pleased!
Perry M.
COAL CITY
Business Response
Hello, thank you so much for your feedback! It's great to hear our team could help. Don't hesitate to let us know if there's anything else we can do to assist, and take care!
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Confirmed Service Customer
Brought car in for 60,000 mile service which includes spark plugs and oil change and tire rotation. After waiting 1 1/2 hours they tell me car is done and the cost is like $116. The 6,000 was supposed to be $295. I asked what they did and they did not replace the plugs. So now I had to wait another hour. That is not an oversight.
Michael M.
PLAINFIELD
Business Response
Hi, thanks for taking the time to leave a review. Our team is committed to providing each of our guests with the best automotive experience, so we appreciate your feedback. If there's absolutely anything we can do to turn your experience around, please don't hesitate to reach out to our Service Director, Mike Hayes at 815-773-2156 and let us know. Take care.
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Confirmed Service Customer
I had an appointment for a new tire to be put on. When I arrived I was told about an hour wait. I sat in the waiting room. After 2 hours I checked the time with the service member. He assured me within 10 minutes it would be ready. My vehicle was finally ready a half hour later. I'm very dissatisfied that it took 2 1/2 hours to have one tire put on!! I could see maybe if I had to be squeezed in but don't make an appointment if you can't get it done in a reasonable amount of time.
Julie M.
JOLIET
Business Response
Hi, it is disappointing for us to hear that your experience was anything less than great. Please reach out to us at (815) 725-7110 when you can so we can work towards turning your experience around. Thank you and we hope to hear from you soon.
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Business Response
Hi, congratulations on your new vehicle! We're pleased to know our team was able to really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to assist. Have a great day!
Was this review helpful?
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again soon!
Was this review helpful?
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again soon!
Was this review helpful?
Confirmed Service Customer
Friendly people, clean facilities, services completed while I waited.
Michael M.
CHANNAHON
Business Response
Hi there, thank you so much for your positive comments about Hawk Chevrolet Of Joliet! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi, thanks for taking the time to leave a review. Our team is committed to providing each of our guests with the best automotive experience, so we appreciate your feedback on where we can improve. If there's anything else we can do to assist, please give us a call. We are always happy to help.