I had my first oil change and tire rotation on my 2020 Trax. The first change was free.They found a problem with one of the lug nuts on one of the wheels. They replaced the bad lug and nut. Also, no charge. They said it was an issue from the factory. I was very pleased with the whole experience. I will continue to have my regular maintainance done at the dealership.
Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again soon! If you have any further questions, please give us a call. We're always happy to help!
The Hawk dealership was very clean and Angus Chu as before was more than helpful and courteous. Explained the the results of my 32 point diagnostic and oil change. All in all it was nice and peaceful. Thank you
Hola, estamos decepcionados de ver su calificaci��n de estrellas baja. Si pudiera proporcionarnos m��s informaci��n, estar��amos m��s que felices de intentar mejorar esta situaci��n. Comun��quese con nuestro Director de Servicio, Mike Hayes, al 815-773-2156 lo antes posible. Esperamos saber de usted pronto.
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet Of Joliet! Please let us know if there is anything else we can do for you; we are more than happy to help!
I had my two children with me and I had wanted to sit with them. When there was not enough seating available, a kind salesman/employee gave me a third chair to stay seated with my children! Thank you so much!!! It is the little things that go a long way!
Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Take care!
I have. I told my wife to take her Traverse to Hawk. Wish we bought both vehicles there. We did not due to a family member working at Gary Lang. Will not be going there for future purchase and certainly not for maintenance.
Our experience was great. Dennis our salesman was wonderful. Very accommodating. Not pushy. He's just a nice man and we're excited about our new 2020 Chevy Equinox and excited to work with the chevy team.
Hi, thanks for highlighting some of our staff who helped make this such a great experience! Congratulations on your new vehicle! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet Of Joliet