766 Reviews Found
Confirmed Service Customer
Truck runs good. Great to work with these guys. Nice loaner
Dennis T.
lathrop
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Thanks again for taking the time to leave us this information about your recent visit. Take care!
Was this review helpful?
Confirmed Service Customer
The two people that I enter acted with were very helpful in timely Getting in and out.
Eveleyna W.
LOCKPORT
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! We hope to see you soon!
Was this review helpful?
Business Response
We're glad everything was completed quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Very happy with it especially that you had diesel mechanics available to do the work. The dealership where are usually have it done for some reason during this COVID-19 has laid off their diesel mechanics and cut their staff in half and then only trying to get the truck serviced it���s been almost impossible with him so being that I do a lot of business in the Joliet area and then just recently required Commercial property nearby your dealership I decided to give you guys a try and I am very pleased with your service thank you
Glen S.
DOWNERS GROVE
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again soon!
Was this review helpful?
Business Response
We're pleased to know we have been able to exceed your expectations and really help you out! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Business Response
We want all our clients to have a comfortable and stress-free experience with us! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet Of Joliet
Was this review helpful?
Confirmed Sales Customer
Great last salesperson, Mindy! Very helpful as was Nathan. Mindy was very helpful, would use her again!������������
Norma L.
DE PUE
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again soon!
Was this review helpful?
Confirmed Service Customer
Your service manager, Sean, is excellent at his job, a real people person. When I called him, I couldn't get into my car. He gave me the instructions on how to access using the secret key in the fob, which my sales rep, Julian Perez, forgot to tell/show me. He gave me the 800# to call for a jump (didn't work) and then had me call for a tow. I valued his instructions, they really calmed me down. Your entire service team is top notch. They kept me updated on when my car would be fixed (needed a new battery). Also had the rear window wiper motor replaced and filled the tires (not done with the tire rotation in June). Just the greatest!!!! (Especially Sean, he should get an award).
Laura F.
CREST HILL
Business Response
Hi, thanks for your kind comments about our team. We're glad Sean could help! If you have any further questions, please give us a call. We're always happy to assist. Take care!
Was this review helpful?
Confirmed Service Customer
Sean the manager was great. He got us in right away and found the problem. He checked and the issue was covered under the power train warranty.
David P.
JOLIET
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Was this review helpful?
Confirmed Service Customer
Justin in service was awesome and had a great attitude, a pleasure to work with! Jim Holloway did a great job and even washed my car! Thank you!
Ashley M.
PLAINFIELD
Business Response
It is great to hear everything was done quickly and to your satisfaction! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
Ryan King and Mica Collins were awesome, they went above and beyond to get my car fixed.
Joe M.
PLAINFIELD
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
From the time I arrived to the time I left, I waited 2 hours for a routine oil and filter change. I was a little disappointed in the wait time, since I have previously received this service and never waited as long as I did.
Monica B.
MINOOKA
Business Response
Hi, thanks for taking the time to leave a review. Our team is committed to providing each of our clients with the best automotive experience, so we appreciate your feedback. If there's absolutely anything we can do to improve your recent experience, please don't hesitate to reach out directly and let us know. Take care.
Was this review helpful?
Business Response
We appreciate your positive review about your recent experience with us! Thank you so much again for your feedback! We hope you have a great day!
Was this review helpful?
Business Response
We appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Business Response
We appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
Was this review helpful?
Confirmed Service Customer
They're pretty good!! Got me back up and running! Thanks Guys!
Juana D.
ROMEOVILLE
Business Response
Thanks for highlighting some of our staff who helped make this such a great experience! If you're ever in need of more help, please let us know!
Was this review helpful?
Confirmed Service Customer
My experience was pretty good, they serviced my vehicle in a timely manner.
Cary F.
JOLIET
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Hi, thanks for taking the time to leave a review.
Was this review helpful?
Confirmed Service Customer
Justin the porter was great! I also love Chester Patterson!
Gina W.
JOLIET
Business Response
Hi there, thank you so much for sharing your positive feedback about your visit! We're glad Justin could help! Please don't hesitate to reach out if there's anything additional we can do for you, and have a great day!