17 Reviews Found
Confirmed Service Customer
The service people were very friendly as always.My auto was eguipped with a new battry and returned back to me in a short time.
Jerry A.
JOLIET
Business Response
Jerry, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
as always the service was great and very caring
Bobbie G.
NAPERVILLE
Business Response
Bobbie, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
everybody treated me very well, I was informed about observations made by the techs that worked on the car. You have a good professional department.
Stephen B.
JOLIET
Business Response
Stephen, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
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Confirmed Service Customer
Just came in for an oil change and engine cleaning. The service rep was very friendly.
Lynette W.
JOLIET
Business Response
Lynette, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
As always Hawk Service Rep.are pros Thank H. Ortiz
Lorenzo O.
MINOOKA
Business Response
Lorenzo, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
It was amazing. A experience was good. Glad to have my vehicle serviced!
Issac P.
JOLIET
Business Response
Issac, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!
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Business Response
Ray, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Business Response
Thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Nothing wrong with the service but the wait was way too long. I booked an early appointment (7:45am) so they wouldn't be backed up by then. I arrived a few minutes early for a oil change, tire rotation and multi-point inspection. Never have I ever waited one hour and 45 minutes for that to be done. Might not be coming back!
Kim W.
SHOREWOOD
Business Response
Kim, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director, Bill Webb at 815-773-2156 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Dale, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. We hope to see you soon!
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Confirmed Service Customer
Easy scheduling, prompt service. The checked out my concern of reoccurring tire pressure loss and found a nail in my sidewall. Replaced the tire in thirty minutes.
Charles B.
SHOREWOOD
Business Response
Charles, we're happy to hear you had such a positive experience with our team! Don't hesitate to call us if you ever need anything. Be safe on the road!
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Confirmed Sales Customer
Absolute best Hawk Chevrolet from the time you walk in, to the time you leave. Mindy was the best.
Nikolas S.
CHANNAHON
Business Response
Nikolas, thank you so much for your positive comments about Hawk Chevrolet of Joliet! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Time when by quickly. Used free Wi-Fi and even got some work done. Great experience.
Michael M.
JOLIET
Business Response
Michael, thank you again for taking the time to let us know how we did. We hope you have a great day!
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Confirmed Service Customer
I had came to receive my first oil change and as soon as I entered the building I was greeted by Hector Ortiz immediately, who then not only aswered my questions regarding the oil change, but redirected me to their services. He also explained to me the process and soon enough I was out the door. He has made every experience and process a memorable one!
Issac P.
JOLIET
Business Response
Issac, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
We really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Everything was great with the Sales group, but the Financial Executive did not explain the Terms of the Maintenance Contract correctly to me.
Richard W.
WILMINGTON
Business Response
Richard, we really appreciate your feedback! Thank you so much for your feedback! We hope you have a great day!
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Business Response
Robert, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!