541 Reviews Found
Confirmed Service Customer
The service department did a great job on my car. A special thanks tp Phil Ben
Benjamin G.
LOCKPORT
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to Phil here at Hawk Chevrolet Of Joliet! We hope to see you soon!
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Business Response
Hi, we are so happy to read such a great review about Hawk Chevrolet Of Joliet! We hope you have a great day!
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Confirmed Service Customer
Took too long for a oil change car was very clean
Donald T.
JOLIET
Business Response
Hi, thank you so much for your feedback! We hope you have a great day!
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Confirmed Service Customer
No one ever answers service, no call backs and took over an hour to put 1 tire on and 7 days to get it on.
Jennifer K.
ROMEOVILLE
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (815) 600-7621 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Hello, we're glad to hear you enjoyed your visit. Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Would have appreciated a call as soon as vehicle was ready.
Juanita C.
JOLIET
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
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Confirmed Service Customer
Check in was fast and easy. Waited almost 2 hours there for oil change and tire rotatiom
Caryn F.
NEW LENOX
Business Response
It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
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Confirmed Service Customer
Everyone I met from the man who opened my door when I pulled in the service lane to the manager on duty Monday, June 7 who is very kind and the person who helped me register and walked me out to my car when it was ready
Judith K.
MANHATTAN
Business Response
Hi, your wonderful feedback and rating mean a lot to us. Please don't hesitate to reach out if there's anything additional we can do for you. Have a great day!
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Confirmed Service Customer
Angus Chu is always a great service representative.
Anthony K.
JOLIET
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet Of Joliet! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! Until the next time we meet, take care!
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Business Response
Hi, thank you so much for the positive review! We hope to see you soon!
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Business Response
Hi, thank you for the wonderful star rating! If there is anything else that we may do for you, please do not hesitate to reach out! We would be happy to help.
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Business Response
Hi, thank you for the high star rating! We hope to see you soon!
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Confirmed Service Customer
I received my car when it was promised and my car was washed!
Ronald J.
JOLIET
Business Response
Hello, we really appreciate your feedback! Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
Everyone was very nice. Jonathan our salesman was excellent very knowledgeable polite told me what my payment would be and that���s what it was
Dorothy B.
NEW LENOX
Business Response
Hi, thanks for your praise and kind comments about Jonathan. We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
I was please with the service. I asked about another PM service, and you were able to do it the same day. My only disappointment is that you did not reset the tire pressure to the correct pressure.
Virginia G.
JOLIET
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
It is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Hawk Chevrolet Of Joliet and we hope to see you again.
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Confirmed Service Customer
Took too long for oil change even after scheduling the appointment. Car was not washed. Every time I get my oil change there is some problem after my visit for the service. My driver side door switch panel pops out when I operate window switches. Very usual. .
Willy R.
PLAINFIELD
Business Response
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director, Scott Pothof at 815-773-2156 to discuss your concerns, as your satisfaction is of utmost importance to us. Take care!
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Business Response
Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Very friendly experienced staff members, the wait time was extremely satisfying, definitely would send all my friends and family to Hawk for service
James M.
BURBANK
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!