536 Reviews Found
Business Response
Hi, your wonderful feedback and rating mean a lot to us. We look forward to your next visit! Take care!
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Confirmed Service Customer
I had my first oil change and tire rotation on my 2020 Trax. The first change was free.They found a problem with one of the lug nuts on one of the wheels. They replaced the bad lug and nut. Also, no charge. They said it was an issue from the factory. I was very pleased with the whole experience. I will continue to have my regular maintainance done at the dealership.
Thomas Q.
LOCKPORT
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again soon! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
The Hawk dealership was very clean and Angus Chu as before was more than helpful and courteous. Explained the the results of my 32 point diagnostic and oil change. All in all it was nice and peaceful. Thank you
Juan R.
JOLIET
Business Response
Hi there, we are glad to hear Angus took such great care of you. If there is anything else we can do for you, please don't hesitate to reach out to us. Have a wonderful day!
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Business Response
Hola, estamos decepcionados de ver su calificaci��n de estrellas baja. Si pudiera proporcionarnos m��s informaci��n, estar��amos m��s que felices de intentar mejorar esta situaci��n. Comun��quese con nuestro Director de Servicio, Mike Hayes, al 815-773-2156 lo antes posible. Esperamos saber de usted pronto.
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Confirmed Sales Customer
Kolby was a fine salesman. Listened very well and was social on a level that is not usually found in a 19 year old
Michael G.
OSWEGO
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet Of Joliet! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
I had my two children with me and I had wanted to sit with them. When there was not enough seating available, a kind salesman/employee gave me a third chair to stay seated with my children! Thank you so much!!! It is the little things that go a long way!
Kayla M.
COAL CITY
Business Response
Hi, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs. Take care!
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Confirmed Service Customer
quality friendly service in a very comfortable atmosphere
Gerald P.
ROCKDALE
Business Response
Hi, reviews like this give us motivation and help us ensure we provide high-quality care. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hello, we're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Hawk Chevrolet Of Joliet and we hope to see you again.
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Business Response
Hola, nos alegra saber que tuvo una experiencia tan positiva con nuestro equipo. ��Esperamos volver a serle ��til en el futuro! Los mejores deseos, Hawk Chevrolet De Joliet
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
I've always had a got report from Hawk Chevrolet for the last 3 years
Tracy B.
JOLIET
Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Confirmed Service Customer
Service was done on time and in a timely manner. Staff were very helpful and extremely professional and personable.
Ellen G.
HOMER GLEN
Business Response
We're glad to hear you found our staff was so knowledgeable and helpful! Thank you again for choosing Hawk Chevrolet Of Joliet and we hope to see you again.
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Confirmed Service Customer
The dealership did a great job, however the price quoted over the phone was much lower than actual price for an oil change. Otherwise 5 stars and 10.
Lynn C.
MANHATTAN
Business Response
Hi there, thank you so much for your positive comments about Hawk Chevrolet Of Joliet! We sincerely value your business and look forward to your next visit!
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Business Response
Hi, we are so pleased you enjoyed your visit to Hawk Chevrolet Of Joliet! We hope to see you soon!
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Business Response
Hi, we appreciate your positive feedback about your recent experience with us! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
I have. I told my wife to take her Traverse to Hawk. Wish we bought both vehicles there. We did not due to a family member working at Gary Lang. Will not be going there for future purchase and certainly not for maintenance.
Peter H.
JOLIET
Business Response
Hi there, your satisfaction is our top priority. We sincerely value your business and look forward to your next visit!
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Confirmed Sales Customer
Our experience was great. Dennis our salesman was wonderful. Very accommodating. Not pushy. He's just a nice man and we're excited about our new 2020 Chevy Equinox and excited to work with the chevy team.
Lauren F.
PLAINFIELD
Business Response
Hi, thanks for highlighting some of our staff who helped make this such a great experience! Congratulations on your new vehicle! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet Of Joliet
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Confirmed Service Customer
Easy check in and friendly service. Would love to see you add a more speedy oil change service. So many others do the same thing in less than half the time.
John C.
JOLIET
Business Response
Hello, we're happy to hear you had such a positive experience with our team! We are always more than happy to assist you if anything else comes up. Take care!