565 Reviews Found
Confirmed Service Customer
They were extremely accomodating for my soecial needs. Prompt and couteous service
Cindy L.
MORRIS
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again soon! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Hi, thank you for the high star rating! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Visit dealership every year Staff is always friendly and I've always left very satisfied
Michael L.
PLAINFIELD
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Appointment was kept on time and vehicle returned when promised. I'm very satisfied with the service at Hawk Cheverolet.
Frank L.
CHANNAHON
Business Response
Hi, It is great to hear everything was done quickly and to your satisfaction! We hope to see you soon!
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Confirmed Service Customer
Everything was fine.. work was done in a timely manner
William B.
JOLIET
Business Response
Hi, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.
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Confirmed Service Customer
Everything was well explained both before and after. Car wash was a nice touch!
Wayne P.
DOWNERS GROOVE
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Chevrolet Of Joliet. We do hope we can be of assistance in the future. Take care!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you have any further questions, please give us a call. We're always happy to help.
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Confirmed Service Customer
Very professional and answered all of my questions.
Kevin S.
JOLIET
Business Response
Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care.
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Confirmed Service Customer
My experience at Hawk Chevrolet was very pleasant with good service.
Mary L.
JOLIET
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Thank you, and have a fantastic day!
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Confirmed Service Customer
I was told it would take about 30 min. to check out my car when I brought it in but it was over 2 hours. I would have asked if they could have shuttled me home and wished they'd offered as I live about 5 minutes away. Plus was disappointed it took 2 weeks when they kept adding on another half week till it would be completed.....originally saying by the middle or end of the week. They had no loaners available.
Gloria L.
JOLIET
Business Response
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director, Mike Hayes at 815-773-2156 to discuss your concerns, as your satisfaction is of utmost importance to us. Take care!
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Confirmed Service Customer
Hawk (Bill Jacobs) has been my family dealer for over 20 years. Sean Drane makes sure that I am completely satisfied each time I come in for service and it's always, ALWAYS a pleasure to be greeted by Alex in the bay. I look forward to my oil changes and because they are so great, I don't mind waiting.
Robin G.
JOLIET
Business Response
Hello, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Hawk Chevrolet Of Joliet. We sincerely value your business and look forward to your next visit!
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Thank you for choosing Hawk Chevrolet Of Joliet as your first choice for all your automotive needs! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
Work was completed early. I was able to pickup my vehicle after 5:00 pm which I greatly appreciate. My service rep stayed late.
Frank L.
CHANNAHON
Business Response
Hi, it is great to hear everything was done quickly and to your satisfaction! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day.
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Confirmed Service Customer
Robert was a great help with his explanations of the work I needed to get done with my Vette. He���s a pretty awesome guy.
Eugene H.
CHICAGO
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet Of Joliet! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. We would like an opportunity to make this up to you. If you are willing, please reach out to our Service Director, Mike Hayes at 815-773-2156 so we can work towards a resolution. Take care.
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Confirmed Service Customer
Well my husband Craig Morris is the one who actually owns the Silverado. And he is very happy with the service. Being a 22 year Ret. Marine Veteran, he still has a keen eye for detail. Hawk Chevrolet is the only place that Craig will take his Truck.
Janet W.
PLAINFIELD
Business Response
Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet Of Joliet
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Business Response
Hi, it is great to hear everything was done quickly and to your satisfaction! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Business Response
Hello, we appreciate your positive review about your recent experience with us! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Out of all of the service advisors Sean Drane is my favorite, he is always very professional, clear, up front and honest about my repairs. He truly makes me feel like family and not just another customer when I come in to have my car repair no matter if it���s something simple or costly. Great customer service Sean and thank you for everything.
Deanna R.
JOLIET
Business Response
Hello, we really appreciate your feedback! If you have any further questions, please give us a call. We're always happy to help! Take care!