535 Reviews Found
Business Response
Hi, we're glad to hear you found our staff was so knowledgeable and helpful! We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
I was able to get a same day appointment for an oil change. I was in and out in an hour.
Sergio E.
SHOREWOOD
Business Response
Hi, it is great to hear everything was done quickly and to your satisfaction! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.
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Confirmed Service Customer
It was ok.Two hour wait for a oil change and tire rotation.
Jerry A.
JOLIET
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We hope to see you soon!
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Confirmed Service Customer
Andy was very helpful and very nice and genuine
Caili P.
YORKVILLE
Business Response
Hi there, thank you so much for your positive comments about Andy. Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.
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Confirmed Service Customer
I value my time so when my appointment time was honored I was pleased.
Jerome S.
BOLINGBROOK
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!
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Confirmed Service Customer
Always can count on Hawk Chevy,since I purchased my SUV in 2016 from them
David T.
OTTAWA
Business Response
Hi there, thank you so much for your positive comments about Hawk Chevrolet of Joliet! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet of Joliet
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Confirmed Sales Customer
Bought a brand new vehicle pay more a month then what i was told check engine light comes on very next day after purchased, sit in waiting room for one hour with two children not a positive experience
Kevin K.
LOCKPORT
Business Response
Hi, we appreciate your honest review. We set a high standard for ourselves, so we are disappointed to hear that your experience with us was not a positive one. Please reach out to our Customer Care Manager, Daryl Woltman at 815-741-6993 so we may assist you in moving forward towards a resolution.
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet of Joliet
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Business Response
Hi there, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
This is the second oil change that oil was spilled on my engine and exhaust manifold. It only takes a moment to use parts cleaner and a shop towel to clean up. I like to do the maintenance where I bought my vehicle, but, if it happens again, I may go elsewhere.
Robert S.
CREST HILL
Business Response
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director, Bill Webb at 815-773-2156 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Service Customer
Ryan the service manager was wonderful and so accommodating. Thank you for making my experience painless.
Amber M.
JOLIET
Business Response
Hello, we're happy to hear you had such a positive experience with our team! Thanks again for taking the time to leave us this information about your recent visit. Take care!
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Confirmed Service Customer
It was a good experience because they did a good job, and I was given a ride home and back. Everybody was friendly.
Mary L.
JOLIET
Business Response
Thanks! We always want to hear back from our clients and we're glad you had such a positive experience with us! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.
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Business Response
Hello, we're happy to hear you had such a positive experience with our team! We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet of Joliet
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Confirmed Service Customer
The staff was very friendly and got me in and out as fast as they could
Kylene E.
JOLIET
Business Response
It's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again.
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Confirmed Service Customer
Angus is a great service consultant. He knows how to treat his customers. Some of your service consultants need to take a page out of his book. When customers walk in they should be acknowledged even if they know a customer is there to see a specific service consultant. That’s a difference between a 7 and a 10 for service in general.
Kimberly T.
PLAINFIELD
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! We look forward to your next visit! Take care!
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Confirmed Service Customer
Everything is good, except when they rotated the tires they did not rotate the tire sensors. Amateur work.
Doug C.
JOLIET
Business Response
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director, Bill Webb at 815-773-2156 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Business Response
Hi there! We're so happy we were able to help you out! Please let us know if there is anything else we can do for you; we are more than happy to help!
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Confirmed Service Customer
Everything was done quickly and looks great
Joseph C.
CREST HILL
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help! Take care!