203 Reviews Found
Business Response
We really appreciate your positive review! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Sales Customer
Everything was great with the Sales group, but the Financial Executive did not explain the Terms of the Maintenance Contract correctly to me.
Richard W.
WILMINGTON
Business Response
Richard, we really appreciate your feedback! Thank you so much for your feedback! We hope you have a great day!
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Business Response
Robert, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out to us if there's anything more we can do!
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Confirmed Service Customer
Good communication with service agent is very important, it builds trust!
Tracey C.
JOLIET
Business Response
Tracey, thank you for your review; we are happy to pass along your comments to the team here at Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help!
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Business Response
Issac, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Service Customer
Hawk Auto did fabulous repairs on my Tahoe. They even did an oil change & rotated the tires. The car was literally brand new when I picked it up. Great paint job!
Diane M.
NAPERVILLE
Business Response
Diane, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Sales Customer
Overall my experience was good except for one little issue with numbers that at the end was resolved.
Ivonne L.
JOLIET
Business Response
Ivonne, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact Customer Care Manager, Daryl Woltman at 815-741-6993 to discuss your concerns, as your satisfaction is of utmost importance to us. We hope to hear from you. Take care!
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Business Response
Ray, thank you for the five star rating! We are always more than happy to assist you if anything else comes up. Take care!
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Confirmed Sales Customer
Ruth was fantastic. Helped us out every which way and offered council and advice to my niece who is a first time new car owner at age19. Pleasant demeanor. Made this easier with amount of people ahead of us waiting to close the deal.
James F.
MANTENO
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
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Confirmed Service Customer
Greeted with smiling faces & everyone was so happy to answer questions & direct me to where I wanted to go. Plus loaner cars were available for me. That’s a big plus for me.
Diane M.
NAPERVILLE
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
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Confirmed Service Customer
Everything was fine. Everything was done as discussed and on time delivery. Thank you
Ronald C.
MINOOKA
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you.
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Confirmed Service Customer
Oil change, tire rotation and repair to the lift gate went went quickly
Robert S.
SHOREWOOD
Business Response
Hello, we are glad we could help! Thank you so much again for your feedback! We hope you have a great day!
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Confirmed Service Customer
Issue still not fixed but customer service was really good
Jeanette R.
JOLIET
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. If you'd be willing to provide more feedback, please reach out to our Service Director, Bill Webb at 815-773-2156 so we can assist you further.
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Business Response
Hello there, we appreciate you taking the time to leave us this feedback. We sincerely value your business and look forward to your next visit!
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Confirmed Service Customer
After arriving I was greeted immediately by a sevice rep that logged me in and my car was taken to the service bay. I was shown to the waiting area and offered coffee or water. I expected a 2-3 hour wait, and had brought a book to read. After a little over an hour later my name was called and was told my car was ready. All in all a very speedy and pleasent experience.
Richard A.
JOLIET
Business Response
Hello, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Feel free to reach out to us if you need anything. Have a wonderful day.
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Confirmed Sales Customer
Friendly staff really worked with me to get the best deal and payment
Heather P.
BOLINGBROOK
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. We hope you have a great day!
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Confirmed Sales Customer
I was greeted almost immediately by Representative Jesus Rodriguez , I was asked to take a sit while he was finishing up with a customer he was eager to get me in a 2022 Chevy Equinox I request , he made it Happen, the process was fast and painless very satisfied. Thanks Mr. Jesus Rodriguez
Lorenzo O.
MINOOKA
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.
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Confirmed Sales Customer
Excellent experience. Everyone was very very respectful kind and considerate
Shirley W.
JOLIET
Business Response
Hello, thank you for sharing your positive experience! We hope to see you soon!
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Confirmed Sales Customer
You didn’t have the color that I wanted and settled for another vehicle based on the features
Claudia R.
PLAINFIELD
Business Response
Hi, thank you for taking the time to leave us your honest feedback. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give reach out to our Customer Care Manager, Daryl Woltman at 815-741-6993 so we can discuss your experience further. We look forward to hearing from you.
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Confirmed Service Customer
I don't remember the guys name that helped us, but he was very helpful and friendly, he kept me updated throughout the entire service on my vehicle
Ryan H.
CREST HILL
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!