10 Reviews Found
Confirmed Service Customer
I appreciate the customer service always pleasant experience.
Lorenzo O.
MINOOKA
Business Response
Lorenzo, we are so happy to read such a great review about Hawk Chevrolet of Joliet! Please don't hesitate to reach out to us if there's anything more we can do! Sincerely, Kelvin Nunez Service Manager
Was this review helpful?
Confirmed Service Customer
I am always impressed with the warm welcome I receive at hawk
Lorenzo O.
MINOOKA
Business Response
Lorenzo, thank you so much for your positive comments about Hawk Chevrolet of Joliet! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.
Was this review helpful?
Confirmed Service Customer
Staff is very helpful, but 2.5 hours for an oil change and tire rotation is unacceptable. Jiffy Lube does this maintenance on my Jeep and it takes 30 minutes.
Charles B.
SHOREWOOD
Business Response
Charles, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (815) 600-7621 to discuss your concerns, as your satisfaction is of utmost importance to us. Sincerely, Kelvin Nunez Service Manager
Was this review helpful?
Confirmed Service Customer
I have always serviced both my Chevys here after buying them both new from this dealership. Though the service representative personnel seem to change each time I come in the level of service provided remains satisfactory.
Mary L.
MINOOKA
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again soon! Sincerely, Kelvin Nunez Service Manager
Was this review helpful?
Confirmed Service Customer
Got signed in immediately, offered coffee and asked to wait in luonge. The service completed in about an hour. CALLED TO SERVICE AND PAIS MY BILL AND WAS SURPRISED TO SEE MY CAR HAD BEEN WASHED. All in all a pleasent experience.
Richard A.
JOLIET
Business Response
Richard, thank you so much for your positive comments about Hawk Chevrolet of Joliet! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
The service people were very friendly as always.My auto was eguipped with a new battry and returned back to me in a short time.
Jerry A.
JOLIET
Business Response
Jerry, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
as always the service was great and very caring
Bobbie G.
NAPERVILLE
Business Response
Bobbie, our staff is committed to providing each of our clients with the best automotive experience! We sincerely value your business and look forward to your next visit!
Was this review helpful?
Confirmed Service Customer
everybody treated me very well, I was informed about observations made by the techs that worked on the car. You have a good professional department.
Stephen B.
JOLIET
Business Response
Stephen, it's our commitment to ensure quality customer care by providing comfortable and relaxing facilities as well as friendly and professional service to our guests. Please come see us for any future needs.
Was this review helpful?
Confirmed Service Customer
Just came in for an oil change and engine cleaning. The service rep was very friendly.
Lynette W.
JOLIET
Business Response
Lynette, we appreciate your positive review of your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
As always Hawk Service Rep.are pros Thank H. Ortiz
Lorenzo O.
MINOOKA
Business Response
Lorenzo, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!