541 Reviews Found
Confirmed Sales Customer
Friendly staff really worked with me to get the best deal and payment
Heather P.
BOLINGBROOK
Business Response
Hi, we're happy you found our staff to be so supportive during your experience here at Hawk Chevrolet of Joliet. We hope you have a great day!
Was this review helpful?
Confirmed Sales Customer
I was greeted almost immediately by Representative Jesus Rodriguez , I was asked to take a sit while he was finishing up with a customer he was eager to get me in a 2022 Chevy Equinox I request , he made it Happen, the process was fast and painless very satisfied. Thanks Mr. Jesus Rodriguez
Lorenzo O.
MINOOKA
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.
Was this review helpful?
Confirmed Sales Customer
Excellent experience. Everyone was very very respectful kind and considerate
Shirley W.
JOLIET
Business Response
Hello, thank you for sharing your positive experience! We hope to see you soon!
Was this review helpful?
Confirmed Sales Customer
You didn’t have the color that I wanted and settled for another vehicle based on the features
Claudia R.
PLAINFIELD
Business Response
Hi, thank you for taking the time to leave us your honest feedback. Your feedback helps us improve, so thank you for taking the time to let us know how we did. If you are willing, please give reach out to our Customer Care Manager, Daryl Woltman at 815-741-6993 so we can discuss your experience further. We look forward to hearing from you.
Was this review helpful?
Confirmed Service Customer
I don't remember the guys name that helped us, but he was very helpful and friendly, he kept me updated throughout the entire service on my vehicle
Ryan H.
CREST HILL
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Was this review helpful?
Confirmed Service Customer
The sale representive was very helpful and freindly
Stanley T.
CREST HILL
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Thank you again for choosing Hawk Chevrolet of Joliet and we hope to see you again.
Was this review helpful?
Confirmed Service Customer
all went well except they should not put the next oil change due on a tinted windshield the last guy put it on my dashboard. I thought they would of seen it there but who ever put it on windshield.
James W.
JOLIET
Business Response
Hello there, we appreciate you taking the time to leave us this feedback. Please don't hesitate to reach out to us if there's anything more we can do!
Was this review helpful?
Business Response
Hi there, we are very happy to have provided you with such a positive experience! We look forward to your next visit! Take care!
Was this review helpful?
Business Response
Hi. Thank you for taking the time to let us know how we did. We hope you have a great day!
Was this review helpful?
Confirmed Sales Customer
Martin was awesome and not pushy like othersales men.
Abel G.
LOCKPORT
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Confirmed Service Customer
RB is great to work with and handled the problem with my car as good as I could have hoped for with a the right attitude. But the service members/consultants who didn’t do their jobs and failed to properly diagnose the issue the two prior times the car was there for service are the definition of why people don’t trust dealership service. Maybe I buy a Chevy again in the future, but if Ryan Burton is no longer there, it will not be from your dealership.
Kevin N.
SHOREWOOD
Business Response
Hi, thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact our Service Director, Bill Webb at 815-773-2156 to discuss your concerns, as your satisfaction is of utmost importance to us.
Was this review helpful?
Business Response
Hi, thank you for taking the time to leave us feedback about your experience with us. We'd like the opportunity to discuss this with you. Please reach out to us at (815) 600-7621 at your earliest convenience to discuss how we can turn your experience into a positive one. We hope to hear from you soon.
Was this review helpful?
Confirmed Service Customer
My car was serviced for an oil change. My tires were rotated and now my sensors will not read. Now, I have to come back which is an inconvenience considering work schedules. Very disappointed
Jacqueline H.
PLAINFIELD
Business Response
Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. Please reach out to our Service Director, Bill Webb at 815-773-2156 at your earliest convenience so we may further assist you in working towards a resolution.
Was this review helpful?
Confirmed Sales Customer
Juan was best car dealer I've dealt with to date.
Chuck D.
CHANNAHON
Business Response
Hi, thank you for your kind review; we are happy to pass along your comments to Juan here at Hawk Chevrolet of Joliet! If you have any further questions, please give us a call. We're always happy to help! Take care!
Was this review helpful?
Confirmed Service Customer
had my truck in a month prior for the same reason that i was told needed replacement this time was told it was due to the oversized tires that it was making noise and so i had them do breaks seeing it was already torn apart just upset that your tec said that it wasn’t bad and a month later it’s exactly what i said
Nick K.
ELWOOD
Business Response
Hi, we work hard to provide a fantastic experience to everyone. It's discouraging to see that you had a negative experience. We'd like the opportunity to turn your experience around. Please reach out to our Service Director, Bill Webb at 815-773-2156 at your earliest convenience to discuss how we can turn this experience into a positive one. Take care!
Was this review helpful?
Business Response
Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!
Was this review helpful?
Confirmed Service Customer
Well happy I received a loaner car. Service was done and they actually followed instructions I left for them for my personal confirmation of parts replacement. I noticed they don’t run your car through the wash like the Frankfort dealership but none the less prompt service. Thanks guys
Dwain H.
JOLIET
Business Response
Hi there, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!
Was this review helpful?
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day!
Was this review helpful?
Confirmed Sales Customer
I was treated very nice my salesmen was Terry Scott. He was very nice n respectful. Treated us very very nice.
Michelle H.
CHANNAHON
Business Response
Hi, our staff is committed to providing each of our clients with the best automotive experience! Thank you for choosing Hawk Chevrolet of Joliet and we hope to see you again.
Was this review helpful?
Confirmed Service Customer
Nice service writer lady. Pleasant experience and fast oil change.
Karen S.
CREST HILL
Business Response
Hello, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!