609 Reviews Found
Confirmed Sales Customer
Chad was great! Took a very long time due to the fact that there was only one finance person there. Still waiting for a call to fix a fee knicks in the hood.
Donna L.
SHOREWOOD
Business Response
Hi there, we are very happy to have provided you with such a positive experience. Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit. Safe travels!
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Confirmed Service Customer
Great Angus Chu was very polite and helpful. Walked us thru everything and kept us updated.
Dawn K.
CREST HILL
Business Response
Hi there, we are very happy to have provided you with such a positive experience. Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit. Safe travels!
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Confirmed Service Customer
Called for appointment and got in same day. The service was great and got a discount on the oil change. Very pleased!
Perry M.
COAL CITY
Business Response
Hello, thank you so much for your feedback! It's great to hear our team could help. Don't hesitate to let us know if there's anything else we can do to assist, and take care!
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Confirmed Service Customer
Brought car in for 60,000 mile service which includes spark plugs and oil change and tire rotation. After waiting 1 1/2 hours they tell me car is done and the cost is like $116. The 6,000 was supposed to be $295. I asked what they did and they did not replace the plugs. So now I had to wait another hour. That is not an oversight.
Michael M.
PLAINFIELD
Business Response
Hi, thanks for taking the time to leave a review. Our team is committed to providing each of our guests with the best automotive experience, so we appreciate your feedback. If there's absolutely anything we can do to turn your experience around, please don't hesitate to reach out to our Service Director, Mike Hayes at 815-773-2156 and let us know. Take care.
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Confirmed Service Customer
I had an appointment for a new tire to be put on. When I arrived I was told about an hour wait. I sat in the waiting room. After 2 hours I checked the time with the service member. He assured me within 10 minutes it would be ready. My vehicle was finally ready a half hour later. I'm very dissatisfied that it took 2 1/2 hours to have one tire put on!! I could see maybe if I had to be squeezed in but don't make an appointment if you can't get it done in a reasonable amount of time.
Julie M.
JOLIET
Business Response
Hi, it is disappointing for us to hear that your experience was anything less than great. Please reach out to us at (815) 725-7110 when you can so we can work towards turning your experience around. Thank you and we hope to hear from you soon.
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Business Response
Hi, congratulations on your new vehicle! We're pleased to know our team was able to really help you out. If you ever need anything else from us, please feel free to give us a call or stop by. We're always happy to assist. Have a great day!
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Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again soon!
Was this review helpful?
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again soon!
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Confirmed Service Customer
Friendly people, clean facilities, services completed while I waited.
Michael M.
CHANNAHON
Business Response
Hi there, thank you so much for your positive comments about Hawk Chevrolet Of Joliet! Please don't hesitate to reach out if there's anything additional we can do for you.
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Business Response
Hi, thanks for taking the time to leave a review. Our team is committed to providing each of our guests with the best automotive experience, so we appreciate your feedback on where we can improve. If there's anything else we can do to assist, please give us a call. We are always happy to help.
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Confirmed Service Customer
I toke the car to get service and they did the job.
James K.
SHOREWOOD
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again soon!
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Confirmed Sales Customer
I worked with Norm and Angel when purchasing my new Chevy Equinox and they were both great. I did not feel pressured during the process - even when I decided to take a night and sleep on the decision. I feel that I got my vehicle at a fair price, with a great interest rate and a fair trade for my old car. I would definitely recommend Hawk Chevrolet to anyone looking to purchase a new or used vehicle. This is the second vehicle I have purchased from them and would come back again.
Celeste O.
JOLIET
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again soon!
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Confirmed Service Customer
Very professional. Called when car was done and even had a part to order and schedule my appointment for the next week that worked for my schedule.
Julie J.
JOLIET
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again soon!
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Confirmed Service Customer
My Equinox is still running sluggish, but was told they couldn't find anything wrong....
Deborah L.
CREST HILL
Business Response
Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.
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Confirmed Service Customer
Experience? I had an oil change it wasn���t an experience it was an oil change your staff was polite and friendly I would expect nothing less
Robert P.
CREST HILL
Business Response
Your satisfaction is important to us, so we want to sincerely thank you for choosing Hawk Chevrolet Of Joliet and we hope to see you again soon!
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Business Response
Your five stars mean a lot to us! Thanks for taking the time to leave your rating!
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Confirmed Service Customer
My issue with my vehicle was not resolved, still have a rattling noise coming from my vents and a funky odor..
Andy R.
PLAINFIELD
Business Response
Thank you for your feedback. We absolutely strive to provide our customers with an efficient and professional service experience, so we are disappointed to hear that yours was not up to par. Please contact us at (815) 725-7110 to discuss your concerns, as your satisfaction is of utmost importance to us.
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Confirmed Sales Customer
Excellent from start to finish! Thank you Mindy for all your help
Margaret S.
ORLAND PARK
Business Response
Hi, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Hawk Chevrolet Of Joliet
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Business Response
Hello, thank you so much for your high star rating! We appreciate you taking the time to leave us this review. We hope that you have a great day!
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Confirmed Sales Customer
I felt that my sales person jonathan and the rest of the team I worked with were very honest, informative, no pressure and very friendly and patient. with me. I was hit by a drunk driver which totaled my car. after 3 weeks of going from dealer to dealer test driving cars, I was so stressed from the pressure of these dealerships. When I walked into Hawk I immediately felt like they were there to help and knew that this is where I'm getting my new car.
Lori A.
JOLIET
Business Response
Hi there, we are very happy to have provided you with such a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. We look forward to your next visit. Take care!